3 Phased Approach
Phase 1 - Measure Monthly Active Users of Any App
Report on your monthly/weekly/daily active users of any internal or licensed web or desktop application. Track usage of modules and features within any software tool.
Phase 2 - Gather Feedback
Analytics tells you what is happening... User feedback tells you why
Report on the reasons for low adoption based on email surveys, pop-up surveys and in-app user feedback
Phase 3 - Let Generative AI Guide You
AI assisted reporting on which applications are valuable and which are not? Which tools can you rip and replace? How do you measure the business value or rip/repair/replace?